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OMURGA REFLEKS

Seamless Reflex Between Headquarters and Branches:
Enable Your 100 Locations to Move as a Single Body.

Detect on-site guest crises in 28 seconds. Manage all your Google locations from a single center with an enterprise AI shield. Detect guest crises in 28 seconds; govern all your branches from a single center with an enterprise AI shield.

🚀 Start 14-Day Free Trial
✓ No credit card required • ⚡ 3-minute setup • 🛡️ Zero IT effort
☕ Active across Alaçatı Muhallebicisi (90+ branches) and hundreds of locations
THE COST OF INACTION

Your Invisible Dark Churn Invoice

Select your branch count; see the invoice that unanswered crises silently deduct from your revenue.

45 Branches
DARK CHURN AUDIT REPORT
45-Branch Chain Brand
REF: OM-2026/CHURN • STATUS: RECOVERABLE REVENUE LOSS
LOST REVENUE STATEMENT
To the Board of Directors & Executive Committee,
Estimated revenue lost to competitors via Google Maps due to 140 unanswered crisis reviews last month:
Guests Lost to Unanswered Crises: ~3,465 guests
Lost Revenue (Monthly): ₺348.000
You don't have to pay this invoice. Omurga REFLEKS detects negative crises in 28 seconds, halts guest churn, and protects your bottom line.
PERFORMANCE-GUARANTEED PARTNER

“If we fail to increase your locations' Google Maps score by at least If we can't increase your rating by +0.3, we unconditionally refund 50% of your license fee.”

Don't allocate budget to immeasurable software. The risk is on Omurga, not headquarters.

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✓ No credit card required • ⚡ 3-minute setup • ⚖️ Formal Contract Annex
OPEN CATEGORY COMPARISON

Why Traditional Map Tools Fall Short

Traditional software only lists reviews; Omurga REFLEKS resolves field crises, scores branches, and protects revenue. Traditional software merely lists reviews; Omurga REFLEKS resolves field crises and protects revenue.

Critical Dimension Traditional Map & Directory Tools Omurga REFLEKS (Central Nervous System)
⚡ Crisis Response Speed What happens the second a guest leaves a 1★ review? ✕ Passive Inbox (14–48 Hour Delay)

Merely aggregates reviews in a list. Cannot intervene in real-time crises; by the time it is noticed weeks later, the guest is already lost.

✓ 28-Second Active Alert & Crisis Containment

The second a 1–3★ review lands, it is captured by sentiment radar; instant alerts hit branch and regional managers, initiating table recovery.

📈 Review Acceleration & Rating Growth Converting satisfied guests into reviews ✕ Zero Acceleration (Abandoned Branches)

Only waits for organic reviews. Satisfied guests leave silently while disgruntled ones post, eroding scores down to 3.5 over time.

✓ On-Table & Register Review Acceleration (12x Increase)

Directs happy guests to leave Google reviews. Multiplies review volume by 12x and boosts ratings to 4.95 within 30 days even in passive locations (Alaçatı data).

📊 Branch Audit & Leaderboard True operational performance scorecard ✕ Misleading Raw Star Average

Only displays raw average ratings (e.g. 4.1★). Masks recent 30-day operational declines and widening disparities between franchisees.

✓ 0–100 Live Branch League via MAS 3.0

Scores locations from 0 to 100 based on trends, crisis frequency, and sentiment weight; highlights which store needs operational support.

🧠 AI & Brand Protection Corporate tone & Human-in-the-Loop ✕ Generic Bot Clichés & Spam Penalties

Outputs cold canned responses like "Thank you for your feedback"; further alienates guests and triggers Google spam algorithmic flags.

✓ AI Studio: Brand-Adaptive Language & 100% Human Approval

Trained on your menu and corporate brand voice. Generates diplomatic drafts; never published without branch manager approval within 15 seconds.

🛡️ Financial Commitment & Guarantee Who assumes the operational risk? ✕ Zero Commitment & Upfront FX Licensing

Charges steep annual foreign currency licenses; assumes zero operational or financial accountability regardless of rating drops or crises.

✓ 50% Refund-Guaranteed Performance Partnership

If branch scores fail to improve by at least +0.3 within 6 months, 50% of your license fee is refunded in cash unconditionally. Zero financial risk.

⚡ Crisis Response Speed
✕ Passive List ➔ ✓ 28-Sec Dashboard Alert
📈 Review Acceleration & Growth
✕ Zero Acceleration ➔ ✓ 12x Review Increase
📊 Branch Audit (MAS 3.0)
✕ Misleading Raw Rating ➔ ✓ 0–100 Live Branch League
🧠 Artificial Intelligence & Brand Voice
✕ Generic Bot Spam ➔ ✓ Adaptive Corporate Brand Voice
🛡️ Financial Commitment
✕ Zero Responsibility ➔ ✓ 50% Refund Guarantee
🔒 100% Compliant with GDPR/KVKK & Autonomous PII Masking Standards.
Detailed Architectural Comparison Report →
⚡ 24-HOUR OPERATIONAL SIMULATION • OMURGA REFLEKS

What Happens When a Crisis Breaks at Your Branches?

From 08:00 Opening to Midnight: Compare the reputation loss of disjointed manual tracking with Omurga REFLEKS's 28-second autonomous shield. From 08:00 to midnight: Fragmented manual tracking vs. 28-second autonomous shield.

CLASSIC MANUAL PROCESS
14+ Hour Delay ⚠️
08:30 Blind Spot Opening: Overnight complaints go undetected; the branch starts the day unaware.
12:45 Peak-Hour 1★ Review: Food safety or legal complaints go unnoticed during peak service.
16:10 Defensive Argument: Store staff posts a panicked, defensive, and hostile rebuttal to the guest.
19:30 Social Media Blowup: Customer screenshots the hostile reply; public outrage escalates.
23:00 Belated HQ Intervention: Escalation reaches HQ too late; ratings plummet, guests churn.
✕ Result: Rating decays, public disputes damage brand equity, guests churn to competitors.
OMURGA REFLEKS INFRASTRUCTURE
28s Reflex ⚡
08:00 MAS 3.0 Morning Scorecard: Overnight reviews processed; at-risk locations flagged on the 0–100 leaderboard.
12:45 Instant API Scanning: The second a 1★ review is posted, it is captured via real-time webhooks and polling.
12:45:28 28s Diagnosis & Alert: The crisis rule engine classifies the incident; delivers a turnkey recovery draft.
12:46:15 15s Mobile Approval: Branch manager approves in 1 click; diplomatic response goes live via Google API.
23:00 AI Training & Root Cause: Root-cause is micro-tagged; AI Studio learns the corporate dialect.
✓ Result: Disputes prevented, guest retained immediately, Google Maps rating rises organically.
● Official Google Business Profile API & webhook-based real-time synchronization engine
Test for 14 Days Free Across All Your Locations →
STRATEGIC ROADMAP

4-Stage Integrated Operations Backbone

Four core spines spanning reputation and crisis control, field inspection, POS syncing, and guest loyalty analytics.

1 1st SPINE
● LIVE

Omurga REFLEKS

Branch Reputation & Crisis Radar
☕ Active across Alaçatı Muhallebicisi (90+ branches) and hundreds of locations.

Monitors Google Maps 24/7; catches 1–3★ complaints in 28 seconds, shielding disputes with mobile approval workflows.

28-Sec Reflex MAS 3.0 Scorecard Google API
2 2nd SPINE
Q3 2026

Omurga AUDIT

Field, Hygiene & Standards

Audits corporate identity, hygiene, and service standards across franchisees using mobile checklists and computer vision AI.

Mobile Checklist Visual AI HACCP Scorecard
📅 Release Date: Q3 2026
3 3rd SPINE
Q4 2026

Omurga SYNC

POS, Register & Menu Synchronization

Synchronizes pricing, menus, and campaign consistency across branches in real time with Simpra, SambaPOS, and Micros.

Simpra & SambaPOS Price Synchronization Centralized Menu
📅 Release Date: Q4 2026
4 4th SPINE
2027

Omurga PULSE

Loyalty & Revenue Analytics

Quantifies lost revenue from unaddressed negative experiences, generating automated guest win-back workflows.

Lost Revenue Guest LTV Win-Back
📅 Planned: 2027
🔒 All spines are protected under GDPR/KVKK compliance, ISO 27001, and multi-tenant isolated architecture.
Centralized Branch Architecture & SLA Standards →
INSTANT ACTIVATION • 14-DAY FREE TRIAL

Whether 3 Branches or 100 Branches: Start Immediately

No need to wait for sales. Connect all locations with your Google Business Profile in 3 minutes, test free for 14 days.

⚡
3-Minute Setup Instantly connect all locations via Google API
🎯
50% Refund Guarantee Unconditional refund if ratings don't increase by +0.3 in 6 months
🛡️
28-Sec Autonomous Shield Instant diplomatic compensation shield for 1-3★ review crises
🚀 Start 14-Day Free Trial
✓ No credit card required • ⚡ 3-minute setup • 🛡️ Zero IT effort